1. Introduction

Welcome to Balaji Wines. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details and billing information.
• Order History: Details of the products you have purchased.

We may also collect information about your use of our website, such as your IP address, browser type, and browsing behavior through cookies and other tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your orders and payments.
• Providing customer support and responding to your inquiries.
• Improving our website and services based on your feedback and usage.
• Sending promotional offers, newsletters, and updates about our products and services (you can opt out at any time).
• Complying with legal obligations and protecting our rights and interests.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, processing transactions, or providing customer service, under strict confidentiality agreements. We may also disclose your information if required by law or to protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your browsing behavior, and analyze website performance. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also request restrictions on the processing of your data or object to certain uses of your information. To exercise these rights, please contact us at 9136386453.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. Your continued use of our website after the changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@balajiwines.com
Phone: 9136386453
Address: Mith Chowk, Marve Road, Orlem, Malad West, Mumbai, Maharashtra 400064